Terms & Privacy

Meet Maya, an AI-powered Chrome extension built by Flow AI

Welcome to Maya, an AI-powered Chrome extension built by Flow AI (operated by TitusX Universal Group Ltd). Maya helps you craft high-converting LinkedIn outreach messages directly inside LinkedIn. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Maya Chrome extension.

By installing and using Maya, you consent to the practices outlined in this Privacy Policy.

Information We Collect

1. LinkedIn Profile Data

We collect the following data from your LinkedIn profile:

  • Name
  • Headline
  • About section
  • LinkedIn profile URL
  • Email address (if available)
  • Work history and role data

This data is used to personalize your experience and generate relevant outreach messages.

2. Conversation & Contact Data

From LinkedIn pages and messaging threads, we collect:

  • Name, headline, and LinkedIn URL of the person you are messaging
  • Conversation history (message thread)
  • Message generation activity (what was generated and when)

3. Usage Data

We track:

  • Number of messages generated
  • Leads contacted
  • Reply detection (automated or user-flagged)

We do not track your browsing behavior outside of LinkedIn.

How We Use Your Data

Your data is used to:

  • Generate context-aware outreach messages
  • Automatically personalize your messages
  • Improve the quality and performance of Maya
  • Provide user support and troubleshoot issues
  • Monitor usage patterns for platform analytics and coaching

Chrome Extension Permissions

To function effectively, Maya requests the following Chrome permissions:

  • activeTab: To detect the active LinkedIn tab
  • scripting: To inject UI and retrieve content from the LinkedIn DOM
  • storage: To store your settings and synced profile data locally

Maya only activates on LinkedIn and never collects data from other websites.

Third-Party Services & AI Providers

To generate high-quality messages, Maya sends the following data to AI language model providers, including OpenAI and Anthropic:

  • Your LinkedIn profile data
  • The profile data of the person you’re messaging
  • Relevant conversation history

This is necessary to generate helpful, personalized responses. Maya does not store the content generated by AI providers unless it’s associated with a user action (e.g., saving or sending a message).

We do not use any third-party advertising or analytics tracking services.

Data Storage & Security

Where Your Data is Stored

  • Locally: On your device via Chrome local storage
  • In the Cloud: In our Supabase-managed PostgreSQL database

How We Protect Your Data

  • SOC 2-compliant database infrastructure
  • Encrypted transport via HTTPS
  • Authentication via LinkedIn/email to control access

Please note: data in our database is not encrypted at rest, though it is protected through access controls and secure storage protocols.

Data Retention

We retain your data as long as your account is active, or until you request deletion. Data may be deleted at our discretion for maintenance or operational needs.

Data includes:

  • Your LinkedIn profile data
  • Contacts you’ve messaged (Leads)
  • Messages generated via Maya

This information supports personalized messaging, QA, and coaching tools.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your data
  • Withdraw consent
  • Object to or restrict processing
  • File a complaint with a data protection authority (if applicable)

You can update your data by resyncing your LinkedIn profile or request deletion via email.

Account & Data Deletion

To delete your account or personal data, please email us at tom@chooseflow.ai. We will process your request within a reasonable timeframe.

GDPR Legal Basis for Processing

For users in the EEA, our data processing is supported by:

  • Consent: When you sync your LinkedIn profile
  • Contractual necessity: To provide Maya’s core functionality
  • Legitimate interest: To improve Maya and ensure service quality

Children's Privacy

Maya is not intended for users under the age of 16. We do not knowingly collect personal data from children.

Updates to This Privacy Policy

We may revise this Privacy Policy from time to time. If you have an account, we will notify you of material changes via email.

Contact Us

Flow AI (TitusX Universal Group Ltd)

Tom Gray, Co-Founder

Email: tom@chooseflow.ai

Governing Law

This Privacy Policy is governed by the laws of the United Kingdom and the United States.

Effective Date

May 12, 2025