Make your operations run as smooth as your product

Cazoo’s marketplace is built for people, not car experts. You search, compare, and buy a car with no stress. That side of the business worked great.

Behind the scenes though, things weren’t so simple.

As more cars got listed and more dealers joined the platform, the team struggled to keep up with collections and inspections. Cars were being picked up and graded, but the process felt like it came from another decade.

Spreadsheets were everywhere. Data was inconsistent. Updates weren’t shared in real time. And that put pressure on teams to chase down info manually.

Flow gave their team the tools they actually needed

Flow helped build a custom tool that fixed the mess without overbuilding something no one would use. It focused on what mattered most.

Now Cazoo tracks every collection in real time.

Every car gets inspected and graded on the spot.

And everything lives in one shared place.

No more broken handovers. No more patchy data. No more guesswork.

It’s all live. It’s all visible. And it’s all fast.

The magic is in how simple it stays

Cazoo didn’t need another bloated system. They needed something people would actually want to use.

So the Flow tool focused on three things:

• Letting every team see vehicle status as it updates
• Making inspections easier to complete and share
• Cutting out manual admin wherever possible

It fits right into their day without slowing anyone down. That’s why it works.

“It’s easy for customers to find the right car. Flow made it easy for us to track them.”

You don’t _need to settle for clunky back-end systems

If your business is growing but your internal tools feel stuck in the past, you’re not alone.

You don’t have to overhaul everything. You just need something that makes the work easier for your team, not harder.

That’s what Flow helped Cazoo build.

• One system to keep operations moving
• Simple automations that cut out the boring stuff
• Clean data that keeps everyone on the same page

So the people behind the scenes can move just as smoothly as the product your customers see.

If that sounds like what you need, let’s talk.

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